Common Questions
Is there a holding period?
When you deposit cash or bitcoin into a custodial account, it is subject to a holding period. The duration of the holding period depends on the reputa...
What is Smart Transfer™?
The Bitcoin Network is sometimes criticized for being slow because it takes about 10 minutes to mine a block of transactions. However, bank transfers ...
Does Coinbits help with my taxes?
Coinbits does not provide tax advice or tax services. If you need your transaction history for tax purposes, you can download it by navigating to Sett...
How can I update my personal information?
Your email address and mailing address can be viewed in the Personal Information section in Settings. To make changes, contact our Support team.
What is Coinbits Reserve?
Coinbits Reserve is our white-glove service for building and managing bitcoin holdings with initial investments greater than $50,000. To explore wheth...
Where can I find my transaction history?
Your live transaction history is shown on the Transactions page. To download your transaction, history, navigate to the Documents section of Settings ...
Can Coinbits help with my taxes?
Coinbits does not provide tax assistance or tax advice. You are responsible for determining your tax liability. It is also your responsibility to with...
Do you have a mobile app?
We do not have a native mobile app, but our web app is designed to provide an excellent experience on mobile devices. It's not available in the Appl...
How much does Coinbits cost?
It's free to create a Coinbits membership to buy and sell bitcoin. For the best experience, subscribe to Coinbits Plus for less than a Netflix subscr...
How can I delete my account?
Before deleting your Coinbits account, you must move all of your funds out of it. You can send your bitcoin to another wallet, Cash Out your bitcoin b...
Why do people use dollar-cost averaging?
An excellent reason to use dollar-cost averaging (DCA) is to minimize volatility risk. Using DCA also removes emotion from the process of saving in bi...
What is dollar-cost averaging?
Dollar-cost averaging (DCA) is a strategy wherein the same or similar amounts of an asset are bought at scheduled, regular intervals. Oftentimes, soft...
Where does Coinbits get bitcoin?
Coinbits provides you with access to custodians and exchanges that allow you to convert cash to bitcoin. If you are located in the U.S. and have verif...
What limits exist on Coinbits?
Due to our partner Cybrid's requirements, there are different limits and minimums for purchasing and selling bitcoin and depositing fiat when using Co...
Can I change the email address associated with my account?
If you want to change the email address associated with your account, contact Support for assistance.
Why do you only offer bitcoin and not other cryptocurrencies?
We focus exclusively on bitcoin because we believe it represents the soundest form of money, with a unique combination of security, decentralization, ...